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Citrix Products  Support

To compete successfully in today’s economic environment, you’ll need to leverage every possible advantage to help get the most out of your IT investment. That’s where Citrix Consulting can help. Citrix Consulting is a world-class provider of professional services specializing in the analysis, design, and implementation of Citrix technologies. Our flexible service offerings can help provide your organization the right skills at the right time.

Successful Implementation of Citrix Technologies
Through the use of proven methodologies, tools, and best practices, Citrix Consulting helps ensure the successful implementation of Citrix technologies. Citrix Consulting focuses on engagements with enterprise customers who have complex, mission-critical, or large-scale deployments of Citrix technologies. These engagements are typically the most challenging in scope and complexity, and require consultants who are uniquely qualified with Citrix product expertise. We tailor our service offerings to meet these demands. We have worked with Fortune Global 500 companies, technology providers, and government organizations to provide access infrastructure solutions to achieve their business objectives.

Customer Service

Customer service is here to help with non-technical support issues that our customers may face on a daily basis. Our goal is to make the customer experience with Citrix as satisfying as possible.

Subscription Advantage

We understand that you want to keep your application delivery infrastructure current in the most convenient and efficient way possible. Citrix Subscription Advantage accomplishes this by giving you access to the latest product version upgrades and enhancements at no additional cost. Subscription Advantage gives you the peace of mind that comes when you know you have the most up-to-date Citrix technology!

Software Support Programs

Keeping your technology investment operating at maximum efficiency is vital for the success of your application delivery infrastructure-and your company.  That’s why we’ve created Citrix Preferred Support Services for you to achieve the best application delivery experience.

Software Maintenance

With Software Maintenance for XenApp, you can now enjoy all of the benefits of the Citrix Subscription Advantage program and 24x7x365 access to Citrix Technical Support.

Appliance Maintenance

Now discover the added security of our world-class technical support services for your Citrix appliance- always a phone call or click away. It’s part of our commitment to you as a Citrix customer.

Tech Support Programs

Explore the capabilities of the Citrix Technical Support team and identify the best Citrix Technical Support program for your environment including Citrix Software Support, Citrix Software Maintenance for XenApp and Citrix Appliance Maintenance.

Security & Compliance

Find all the information on our our security bulletins, security standards, section 508 compliance, and security certifications.

Education

Citrix Education provides official training and certification programs on virtually all Citrix products and technologies.  With instructor-led and self-paced online courses, as well as virtual practice labs, IT professionals of all levels can gain hands-on Citrix skills that reduce support costs, increase IT efficiency and maximize the ROI of Citrix solutions.

Open a Support Case

Learn how to create, view, update, and manage service requests, as well as view your support agreements and associated entitlements through eServices.

Consulting

Citrix Consulting specializes in project engagements with enterprise customers who have complex, mission-critical, or large scale deployments of Citrix technologies. These engagements are typically the most challenging in scope and complexity, and require consultants who are uniquely qualified with Citrix product expertise.

Product Lifecycle Support

Our support programs are designed to provide the tools and knowledge needed to identify and resolve any technical issues that may arise.

 

TSI Managed Citrix Presentation, Server Support and Implementation

Certified Technical Support Citrix Partner

Citrix Certifications
Citrix Certified Administrator (CCA)
Citrix Certified Enterprise Administrator (CCEA)  

Our Partners

Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

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Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

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Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008



 What we Do
Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

Analysis & Planning

Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

 

Network Performance

 

Network

Security

 

Disaster
Recovery

 

Policy & Operations

 

Regulatory Compliance

 

Design & Implementation

 

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Network Architecture

 Messaging and Collaboration

 Backup and Storage

 Remote Connectivity

 802.X Wireless

Ongoing Support

Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

Complete IT Management

 

 Managed IT 

Security

 

Server Hosting & Co-Location

 

CIO Level Management

 

Managed Services Packages

Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008

Enterprise Level Package:

  • Support 24hrs a day including holidays on any type of Network Down Emergency.
  • Support from 8am to 8pm for Standard Network Services
  • Unlimited Remote Network Services Support
  • Unlimited Hardware Services Support
  • Guaranteed 1-2hr On-Site Response time.
  • Dedicated Assigned Network Account Representative

Mid Level Package:

  • Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency.
  • Guaranteed 1-3hr
    hr On-Site Response time.
  • Unlimited Remote Network Services Support
  • Unlimited Hardware Services Support
  • Dedicated Assigned Network Account Representative

Small Level Package:

  • Support Monday-Friday for 9am to 5pm on any type of Network Down Emergency.
  • Guaranteed 1-3hr On-Site Response time.
  • Unlimited Remote Network Services Support
  • Unlimited Hardware Services Support

 

  
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Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, desktop virtualization, green IT, application acceleration, application delivery, Application deployment, Application management, application security, Application streaming, Application virtualization, business continuity, data center management, data security, desktop management, desktop virtualization, Disaster Recovery, hyper-V, ICA acceleration, load balancing, PCI-DSS, Presentation virtualization, Remote access, Remote access control, Remote access software, Remote application access, remote desktop, Secure application access, Secure Virtual Desktops, Server based Computing, server virtualization, software as a service, software-as-a-service, SSL VPN, vdi, virtual desktops, Virtualization technology, Virtualized applications, VPN, Windows Server 2008 Citrix, citrix solutions, citrix software, enterprise software company, virtualization, application virtualization, 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